Grievances
For Grievances and job-related problems, see your shop stewards or chapter
chairperson, or call: (212) 815-1060
Health and Security Benefits
Information on coverage and how to apply for all Health and Security benefits,
including Drug, Optical, Disability and Dental benefits, may be obtained
by calling the Benefit Information Section at (212) 815-1234 or by visiting
Room 300. Be sure to have the Social Security Number handy when you call.
Forms only: Call (212) 815-1531
Death Benefits: Call (212) 815-1373 or (212) 815-1374
Hearing-Impaired: If you have a teletypewriter, call (212) 815-1266
for information or forms.
Florida Retirees: Call (305) 652-6200 or write 633 N.E. 167 Street,
North Miami Beach, FL 33162
Health Insurance Pension
For information about health insurance coverage (DC 37 Med team/Choice,
GHI, etc.) aid in resolving claims problems and general information on
pension issues, call (212) 815-1200 or come to the Health Pension Services
Unit in Room 314. For computation of individual pension benefits, call
(212) 815-1200 and schedule an appointment six months before your date
of retirement.
DC 37 Med Team/Choice
DC 37 Med Team/Choice offers members and retirees a wide range of hospital
and medical benefits, with a wide choice of primary care physicians and
specialists throughout the five boroughs, Nassau and Suffolk counties
and across New York State. Call (212) 815-7657 Fax: (212) 815-7570
HIP Customer Service
The HIP office in Room 812 resolves problems about coverage from 9:00
a.m. to 5:00 p.m. on weekdays. Phone: (212) 815-7657 Fax: (212) 815-7570
Family Dental Centers
The DC 37 Family Dental Centers are at two locations: 186 Joralemon Street
in downtown Brooklyn 11201 and 115 Chambers Street in Manhattan 10007.
Both offer comprehensive dental care to members and eligible dependents
and are open Monday through Saturday.
Podiatry Service
The DC 37 Podiatry Service (foot care) is offered at 115 Chambers Street
New York, NY 10007 phone (212) 766-4455 and at 186 Jorelemon Street Brooklyn,
NY 11201 phone (718) 625-2544. For members only.
Audiology Service
The DC 37 Audiology Service (for hearing problems) is located in Rook
770 at union headquarters. Members only. Included are audiologic evaluations
by an audiologist and , if necessary, a hearing aid. For an appointment
call (212) 341-4790 from 9:00 a.m. to 4:00 p.m. Monday through Friday.
Vision Center
The DC 37 Vision Center is located at 115 Chambers Street in Manhattan
10007. The center can be used by members and their eligible dependents.
The standard optical benefits provides an eye examination and lenses and
frames, if necessary, every two years. Available at the DC 37 Vision Center
and at participating optical centers. Only at the DC 37 Vision Center
are you also entitled to an eye examination - and new lenses, if necessary
- 12 months after receiving your standard benefit. Appointments at the
DC 37 Vision Center can be made by calling (212) 766-4452, 10:00 a.m.
- 3:00 p.m., beginning at the last Monday of each month and each subsequent
day until all appointments are booked for the next six to eight-week period.
Appointments can not be made before your eligibility date. If you decide
to choose from the list of the participating vision services other than
Chambers Street, call (212) 815-1234 to request a voucher.
Surgical Consult/NYC Healthline
GHI Members: Employees and Medicare-ineligible retirees who are enrolled
in GHI-C or GHI-CBP must call the city's NYC Healthline prior to any non-emergency
hospitalization and if outpatient surgery at a hospital or surgical center
is scheduled. In addition, if your doctor schedules certain non-emergency
procedures in his/her office you must call Healthline prior to the procedure
being performed. Such procedures include any surgery of the foot, nose,
eye, tonsils, adenoids, breast or knee and any procedure to correct a
hernia or varicose vein. The Healthline phone number is (800) 521-9574. DC 37 Program: Members of any health plan care get a second opinion
at no cost for any elective surgery from the DC 37 Second Surgical Opinion
Program. Call (212) 815-1355.
Immigration Program
The Immigration Program helps members and their families with all aspects
of their immigration needs, including permanent residence, work authorization,
deportation and citizenship. To be eligible for citizenship one must be
a legal permanent resident of the U.S. for five years or a permanent resident
married to a U.S. citizen for three years. Program attorneys counsel members
about their rights, prepare their documents and accompany them to immigration
hearings and court. Applicants for citizenship need two photographs, (right
side profile, right ear exposed, no jewelry) and a $250.00 fee, which
includes fingerprinting. (The U.S. Immigration and Naturalization Service
now has exclusive jurisdiction and fingerprints.) The office is in Room
667 at DC 37 headquarters. For and appointment, call (212) 341-4700, Monday
through Friday, from 9:30 a.m. to 5:30 p.m.
Safety
To report unsafe or unhealthy working conditions or serious accidents,
call your union representatives (see Grievances). For occupational safety
and health information, call (212) 815-1685.
Legal Services
Lawyers will advice and represent you on covered personal legal problems,
if you are eligible for DC 37's legal services plan, MELS. Legal assistance
is available in the following matters: wills, consumer problems, eviction,
divorce, Dept including bankruptcy, problems arising from claims for government
benefits, review of contracts or other legal documents, credit ratings,
public utilities. If you are a full-time employee or a retiree, you can
also get legal assistance in buying or selling your one-family residence
and in family court matters. Job-related matters are not covered. Call
(212) 815-1111 in New York (305) 652-6396 in Florida to check on your
eligibility and coverage and make an appointment with a lawyer. Have your
Social Security Number handy.
Personal Service Unit
Professionally trained social work staff can help with emotional and family
concerns, alcoholism and drug abuse, health problems and adjustment to
retirement concerns. Information is available on a wide range of social
services in the community. Short-term individual and group counseling
available. Call (212) 815-1260, 9:00 a.m. to 1:00 p.m., for a screening
evaluation.
Affordable Mortgage Program
Chase Bank home mortgages with only 3 percent down and reduced fees. Call
(212) 815-1814 or (212) 815-7599.
Union Credit Card
The AFSCME MasterCard charges interest at 5 percent above the prime lending
rate. There is no annual fee, but interest is charged from the date of
each transaction, even if you pay off your balance in full. To obtain
an application form, active employees should call their District Council
37 Division (see Grievances listing); retirees should call the Retirees
Association at (212) 815-1781. The card is now issued by the Household
Bank (Nevada) N.A. If you apply for a card and there is no response within
four weeks, call the bank toll free at (800) 622-2580. Written questions
can be sent to the Union Privilege MasterCard program, P.O. Box 80027,
Salinas, CA 93912-0027. If the bank denies you a card, you can call the
bank for a re-evaluation. Members who feel they were declined because
of an error in their credit report can get help from the union's Legal
Services (see listing).
Quality of Work Life
If your agency has a joint labor-management Quality of Work Life Committee
and you wish to speak to your union coordinator, call (212) 815-1585.
Education
General Information: (212) 815-1700 - Hotline: (212) 815-1650
Program Offered:
High School Equivalency Programs.
College preparation and higher education academic skills.
English as a second language programs (conversation and composition).
Clerical skills program.
Communication skills (oral and written)
American sign language.
Spanish for the workplace.
Writing research papers.
English grammar review.
Learning lab.
Reading improvement program.
Human anatomy and physiology.
Computer theory program.
Cornell Union Women's Studies.
DC 37 Campus of the College of New Rochelle.
Allied Health Programs.
Career counseling
Test preparation.
Shop Steward training.
Tuition reimbursement.
Library.
Saturday activities
Retirement
Call For Information
Pension, pension counseling and health insurance: (212) 815-1200
GHI, HIP, Blue Cross: (212) 815-1200
Dental, Drug, Optical, Podiatry: (212) 815-1234
Educational activities: (212) 815-1683
The Retirees Association of District Council 37 represents retirees
in maintaining and improving their pensions and health services. Most
local unions pay your first year's dues after joining. Inquire from your
local or call (212) 815-1781, or come to Room 980. The association's office
is open from 10:00 a.m. to 3:00 p.m., Monday to Thursday. In Florida,
write the Florida Chapter at 633 N.E. 167th Street, North Miami Beach,
FL 33162 about meetings. Call (305) 652-6200 about health benefits.
Members with Disabilities
Hearing-impaired members with a teletypewriter can call (212) 815-1266
for information on Health and Security Plan benefits and forms. If you
know any hearing-impaired members who are not aware of this service, please
inform them.
Records Unit/Change of Address
If you have changed your address or are not getting mail, or are not sure
whether you are a member or agency fee payer, or which local or division
you belong to call (212) 815-1570.
All of these programs are at:
DC 37, 125 Barclay Street, NY 10007 (unless stated otherwise).
